Refund policy
At Adiff Store, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer returns and refunds under the following conditions:
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Return Period: You may request a return within 13 days of receiving your order.
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Condition of Items: Products must be unused, in original packaging, and in the same condition as received.
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Refund Process: Once your returned item is received and inspected, we will process your refund to the original payment method within 5–7 business days.
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Return Shipping: Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon delivery.
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Exchanges: At this time, we do not offer direct exchanges. Please return the item for a refund and place a new order if needed.
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Defective or Damaged Items: If your product arrives damaged or defective, contact us immediately at Adiffstore.official@gmail.com with photos of the item, and we will arrange a replacement or full refund.
For any questions regarding returns or refunds, please contact us at:
Email: Adiffstore.official@gmail.com
Phone: +92 318 4256 202
We strive to ensure every shopping experience at Adiff Store is smooth, secure, and satisfactory.
